21 N&N University Hosp ↔ Old Catton,Morrison
Operated by First Norfolk & Suffolk. First bus 05:25, last bus 23:15. 202 journeys on weekdays.
💷 Most single fares in England are capped at £3 until 31 Dec 2026, then £2 —
check with First Norfolk & Suffolk whether this route takes part.
Details →
Timetable
Times are shown at the route's main timing stops — buses serve all stops in between. For times at your exact stop, open the stop's own page.
towards Old Catton,Morrison · Monday to Friday towards Old Catton,Morrison · Saturday towards Old Catton,Morrison · Sunday towards N&N University Hosp · Monday to Friday towards N&N University Hosp · Saturday towards N&N University Hosp · Sunday
| Forecourt (Stand A) | · | · | · | · | 06:00 | 06:20 | 06:20 | 06:40 | 06:50 | 06:50 | 07:05 | 07:20 | 07:20 | 07:40 | 07:55 | 07:55 | 08:07 | 08:22 | 08:22 | 08:42 | 08:52 | 08:52 | 09:10 | 09:25 | 09:25 | 09:42 | 09:55 | 09:55 | 10:10 | 10:25 | 10:25 | 10:42 | 10:55 | 10:55 | 11:10 | 11:25 | 11:25 | 11:42 | 11:55 | 11:55 | 12:10 | 12:25 | 12:25 | 12:42 | 12:55 | 12:55 | 13:10 | 13:25 | 13:25 | 13:42 | 13:55 | 13:55 | 14:10 | 14:25 | 14:25 | 14:42 | 14:55 | 14:55 | 15:10 | 15:25 | 15:25 | 15:40 | 15:42 | 15:55 | 15:55 | 16:10 | 16:25 | 16:25 | 16:40 | 16:42 | 17:00 | 17:00 | 17:15 | 17:30 | 17:30 | 17:42 | 17:45 | 17:45 | 18:05 | 18:25 | 18:25 | 18:40 | 18:45 | 19:05 | 19:05 | 19:30 | 19:40 | 20:00 | 20:00 | 20:30 | 20:45 | 21:00 | 21:00 | 21:30 | 21:45 | 22:00 | 22:00 | 22:30 | 22:50 | 23:00 | 23:00 |
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| Dodderman Way (opp) | 05:25 | 05:25 | 05:45 | 05:45 | 06:05 | 06:25 | 06:25 | 06:45 | 06:56 | 06:56 | 07:11 | 07:26 | 07:26 | 07:46 | 08:01 | 08:01 | 08:13 | 08:28 | 08:28 | 08:47 | 08:58 | 08:58 | 09:16 | 09:31 | 09:31 | 09:47 | 10:01 | 10:01 | 10:16 | 10:31 | 10:31 | 10:47 | 11:01 | 11:01 | 11:16 | 11:31 | 11:31 | 11:47 | 12:01 | 12:01 | 12:16 | 12:31 | 12:31 | 12:47 | 13:01 | 13:01 | 13:16 | 13:31 | 13:31 | 13:47 | 14:01 | 14:01 | 14:16 | 14:31 | 14:31 | 14:47 | 15:01 | 15:01 | 15:16 | 15:31 | 15:31 | 15:46 | 15:47 | 16:01 | 16:01 | 16:16 | 16:31 | 16:31 | 16:46 | 16:47 | 17:07 | 17:07 | 17:22 | 17:37 | 17:37 | 17:47 | 17:52 | 17:52 | 18:10 | 18:30 | 18:30 | 18:45 | 18:50 | 19:10 | 19:10 | 19:35 | 19:45 | 20:05 | 20:05 | 20:35 | 20:50 | 21:05 | 21:05 | 21:35 | 21:50 | 22:05 | 22:05 | 22:35 | 22:55 | 23:05 | 23:05 |
| Wendene Shopping Centre (adj) | 05:33 | 05:33 | 05:53 | 05:53 | 06:13 | 06:33 | 06:33 | 06:53 | 07:06 | 07:06 | 07:21 | 07:36 | 07:36 | 07:56 | 08:11 | 08:11 | 08:23 | 08:38 | 08:38 | 08:55 | 09:08 | 09:08 | 09:26 | 09:41 | 09:41 | 09:55 | 10:11 | 10:11 | 10:26 | 10:41 | 10:41 | 10:55 | 11:11 | 11:11 | 11:26 | 11:41 | 11:41 | 11:55 | 12:11 | 12:11 | 12:26 | 12:41 | 12:41 | 12:55 | 13:11 | 13:11 | 13:26 | 13:41 | 13:41 | 13:55 | 14:11 | 14:11 | 14:26 | 14:41 | 14:41 | 14:55 | 15:11 | 15:11 | 15:26 | 15:41 | 15:41 | 15:56 | 15:55 | 16:11 | 16:11 | 16:26 | 16:41 | 16:41 | 16:56 | 16:55 | 17:17 | 17:17 | 17:32 | 17:47 | 17:47 | 17:55 | 18:02 | 18:02 | 18:18 | 18:38 | 18:38 | · | 18:58 | 19:18 | 19:18 | 19:43 | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · |
| Health Centre (adj) | 05:44 | 05:44 | 06:04 | 06:04 | 06:24 | 06:44 | 06:44 | 07:04 | 07:20 | 07:20 | 07:35 | 07:50 | 07:50 | 08:10 | 08:25 | 08:25 | 08:37 | 08:52 | 08:52 | 09:08 | 09:22 | 09:22 | 09:40 | 09:55 | 09:55 | 10:08 | 10:25 | 10:25 | 10:40 | 10:55 | 10:55 | 11:08 | 11:25 | 11:25 | 11:40 | 11:55 | 11:55 | 12:08 | 12:25 | 12:25 | 12:40 | 12:55 | 12:55 | 13:08 | 13:25 | 13:25 | 13:40 | 13:55 | 13:55 | 14:08 | 14:25 | 14:25 | 14:40 | 14:55 | 14:55 | 15:08 | 15:25 | 15:25 | 15:40 | 15:55 | 15:55 | 16:10 | 16:08 | 16:25 | 16:25 | 16:40 | 16:55 | 16:55 | 17:10 | 17:08 | 17:31 | 17:31 | 17:46 | 18:01 | 18:01 | 18:08 | 18:16 | 18:16 | 18:31 | 18:51 | 18:51 | 18:59 | 19:11 | 19:31 | 19:31 | 19:56 | 19:59 | 20:20 | 20:20 | 20:50 | 21:04 | 21:20 | 21:20 | 21:50 | 22:04 | 22:20 | 22:20 | 22:50 | 23:09 | 23:20 | 23:20 |
| Adelaide Street (adj) | 05:52 | 05:52 | 06:12 | 06:12 | 06:32 | 06:52 | 06:52 | 07:12 | 07:30 | 07:30 | 07:45 | 08:00 | 08:00 | 08:20 | 08:35 | 08:35 | 08:50 | 09:05 | 09:05 | 09:17 | 09:35 | 09:35 | 09:50 | 10:05 | 10:05 | 10:17 | 10:35 | 10:35 | 10:50 | 11:05 | 11:05 | 11:17 | 11:35 | 11:35 | 11:50 | 12:05 | 12:05 | 12:17 | 12:35 | 12:35 | 12:50 | 13:05 | 13:05 | 13:17 | 13:35 | 13:35 | 13:50 | 14:05 | 14:05 | 14:17 | 14:37 | 14:37 | 14:52 | 15:07 | 15:07 | 15:17 | 15:37 | 15:37 | 15:52 | 16:07 | 16:07 | 16:22 | 16:17 | 16:37 | 16:37 | 16:52 | 17:07 | 17:07 | 17:22 | 17:17 | 17:43 | 17:43 | 17:58 | 18:13 | 18:13 | 18:17 | 18:28 | 18:28 | 18:40 | 19:00 | 19:00 | 19:08 | 19:20 | 19:40 | 19:40 | 20:05 | 20:08 | 20:29 | 20:29 | 20:59 | 21:13 | 21:29 | 21:29 | 21:59 | 22:13 | 22:29 | 22:29 | 22:59 | 23:18 | 23:29 | 23:29 |
| Rampant Horse Street (Stop BH) | 05:59 | 05:59 | 06:19 | 06:19 | 06:39 | 06:59 | 06:59 | 07:19 | 07:40 | 07:40 | 07:55 | 08:10 | 08:10 | 08:30 | 08:45 | 08:45 | 09:00 | 09:15 | 09:15 | 09:25 | 09:45 | 09:45 | 10:00 | 10:15 | 10:15 | 10:25 | 10:45 | 10:45 | 11:00 | 11:15 | 11:15 | 11:25 | 11:45 | 11:45 | 12:00 | 12:15 | 12:15 | 12:25 | 12:45 | 12:45 | 13:00 | 13:15 | 13:15 | 13:25 | 13:45 | 13:45 | 14:00 | 14:15 | 14:15 | 14:25 | 14:47 | 14:47 | 15:02 | 15:17 | 15:17 | 15:25 | 15:47 | 15:47 | 16:02 | 16:17 | 16:17 | 16:32 | 16:25 | 16:47 | 16:47 | 17:02 | 17:17 | 17:17 | 17:32 | 17:25 | 17:51 | 17:51 | 18:06 | 18:21 | 18:21 | 18:25 | 18:36 | 18:36 | 18:47 | 19:07 | 19:07 | 19:15 | 19:27 | 19:47 | 19:47 | 20:12 | 20:15 | 20:36 | 20:36 | 21:06 | 21:20 | 21:36 | 21:36 | 22:06 | 22:20 | 22:36 | 22:36 | 23:06 | 23:25 | 23:36 | 23:36 |
| Castle Meadow (Stop CE) | 06:05 | 06:05 | 06:25 | 06:25 | 06:45 | 07:05 | 07:05 | 07:25 | 07:45 | 07:45 | 08:00 | 08:15 | 08:15 | 08:35 | 08:50 | 08:50 | 09:05 | 09:20 | 09:20 | 09:32 | 09:50 | 09:50 | 10:05 | 10:20 | 10:20 | 10:32 | 10:50 | 10:50 | 11:05 | 11:20 | 11:20 | 11:32 | 11:50 | 11:50 | 12:05 | 12:20 | 12:20 | 12:32 | 12:50 | 12:50 | 13:05 | 13:20 | 13:20 | 13:32 | 13:50 | 13:50 | 14:05 | 14:20 | 14:20 | 14:32 | 14:52 | 14:52 | 15:07 | 15:22 | 15:22 | 15:32 | 15:52 | 15:52 | 16:07 | 16:22 | 16:22 | 16:37 | 16:32 | 16:52 | 16:52 | 17:07 | 17:22 | 17:22 | 17:37 | 17:32 | 17:57 | 17:57 | 18:12 | 18:27 | 18:27 | 18:32 | 18:42 | 18:42 | 18:50 | 19:10 | 19:10 | 19:20 | 19:30 | 19:50 | 19:50 | 20:15 | 20:20 | 20:40 | 20:40 | 21:10 | 21:25 | 21:40 | 21:40 | 22:10 | 22:25 | 22:40 | 22:40 | 23:10 | 23:30 | 23:40 | 23:40 |
| Anglia Square (Stand B) | 06:09 | 06:09 | 06:29 | 06:29 | 06:49 | 07:09 | 07:09 | 07:29 | 07:49 | 07:49 | 08:04 | 08:19 | 08:19 | 08:39 | 08:54 | 08:54 | 09:09 | 09:24 | 09:24 | 09:37 | 09:54 | 09:54 | 10:09 | 10:24 | 10:24 | 10:37 | 10:54 | 10:54 | 11:09 | 11:24 | 11:24 | 11:37 | 11:54 | 11:54 | 12:09 | 12:24 | 12:24 | 12:37 | 12:54 | 12:54 | 13:09 | 13:24 | 13:24 | 13:37 | 13:54 | 13:54 | 14:09 | 14:24 | 14:24 | 14:37 | 14:58 | 14:58 | 15:13 | 15:28 | 15:28 | 15:37 | 15:58 | 15:58 | 16:13 | 16:28 | 16:28 | 16:43 | 16:37 | 16:58 | 16:58 | 17:13 | 17:28 | 17:28 | 17:43 | 17:37 | 18:01 | 18:01 | 18:16 | 18:31 | 18:31 | 18:37 | 18:46 | 18:46 | 18:54 | 19:14 | 19:14 | 19:23 | 19:34 | 19:54 | 19:54 | 20:19 | 20:23 | 20:44 | 20:44 | 21:14 | 21:28 | 21:44 | 21:44 | 22:14 | 22:28 | 22:44 | 22:44 | 23:14 | 23:33 | 23:44 | 23:44 |
| Bussey Road (adj) | · | 06:18 | · | 06:38 | 06:58 | 07:18 | · | 07:38 | 08:00 | · | 08:15 | 08:30 | · | 08:50 | 09:05 | · | 09:20 | · | 09:35 | · | · | 10:05 | 10:20 | · | 10:35 | · | 11:05 | · | 11:20 | 11:35 | · | · | · | 12:05 | 12:20 | 12:35 | · | · | 13:05 | · | 13:20 | 13:35 | · | · | 14:05 | · | 14:20 | · | 14:35 | · | 15:10 | · | 15:25 | 15:40 | · | · | 16:10 | · | 16:25 | · | 16:40 | 16:55 | · | · | 17:10 | 17:25 | 17:40 | · | 17:55 | · | · | 18:12 | 18:27 | 18:42 | · | · | · | 18:57 | 19:04 | · | 19:24 | · | 19:44 | · | 20:04 | 20:29 | · | 20:54 | · | 21:24 | · | · | 21:54 | 22:24 | · | · | 22:54 | 23:24 | · | 23:54 | · |
| Bussey Road (adj) | 06:18 | · | 06:38 | · | · | · | 07:18 | · | · | 08:00 | · | · | 08:30 | · | · | 09:05 | · | 09:35 | · | 09:47 | 10:05 | · | · | 10:35 | · | 10:47 | · | 11:05 | · | · | 11:35 | 11:47 | 12:05 | · | · | · | 12:35 | 12:47 | · | 13:05 | · | · | 13:35 | 13:47 | · | 14:05 | · | 14:35 | · | 14:47 | · | 15:10 | · | · | 15:40 | 15:47 | · | 16:10 | · | 16:40 | · | · | 16:47 | 17:10 | · | · | · | 17:40 | · | 17:47 | 18:12 | · | · | · | 18:42 | 18:47 | 18:57 | · | · | 19:24 | · | 19:30 | · | 20:04 | · | · | 20:30 | · | 20:54 | · | 21:35 | 21:54 | · | · | 22:35 | 22:54 | · | · | 23:40 | · | 23:54 |
| Shopping Centre (adj) | 06:28 | 06:28 | 06:48 | 06:48 | 07:08 | 07:28 | 07:28 | 07:48 | 08:10 | 08:10 | 08:25 | 08:40 | 08:40 | 09:00 | 09:15 | 09:15 | 09:30 | 09:45 | 09:45 | · | 10:15 | 10:15 | 10:30 | 10:45 | 10:45 | · | 11:15 | 11:15 | 11:30 | 11:45 | 11:45 | · | 12:15 | 12:15 | 12:30 | 12:45 | 12:45 | · | 13:15 | 13:15 | 13:30 | 13:45 | 13:45 | · | 14:15 | 14:15 | 14:30 | 14:45 | 14:45 | · | 15:20 | 15:20 | 15:35 | 15:50 | 15:50 | · | 16:20 | 16:20 | 16:35 | 16:50 | 16:50 | 17:05 | · | 17:20 | 17:20 | 17:35 | 17:50 | 17:50 | 18:05 | · | 18:22 | 18:22 | 18:37 | 18:52 | 18:52 | · | 19:07 | 19:07 | 19:12 | 19:32 | 19:32 | 19:38 | 19:52 | 20:12 | 20:12 | 20:37 | 20:38 | 21:02 | 21:02 | 21:32 | 21:43 | 22:02 | 22:02 | 22:32 | 22:43 | 23:02 | 23:02 | 23:32 | 23:48 | 00:02 | 00:02 |
| Shopping Centre | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | 09:57 | · | · | · | · | · | 10:57 | · | · | · | · | · | 11:57 | · | · | · | · | · | 12:57 | · | · | · | · | · | 13:57 | · | · | · | · | · | 14:57 | · | · | · | · | · | 15:57 | · | · | · | · | · | · | 16:57 | · | · | · | · | · | · | 17:57 | · | · | · | · | · | 18:57 | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · |
| Ivy Road (opp) | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | 10:09 | · | · | · | · | · | 11:09 | · | · | · | · | · | 12:09 | · | · | · | · | · | 13:09 | · | · | · | · | · | 14:09 | · | · | · | · | · | 15:09 | · | · | · | · | · | 16:09 | · | · | · | · | · | · | 17:09 | · | · | · | · | · | · | 18:09 | · | · | · | · | · | 19:09 | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · | · |
Route map
All stops on route 21
21 towards Old Catton,Morrison
- Forecourt (Stand A) Norfolk & Norwich University Hospital
- John Innes Institute (adj) Norwich Research Park
- church (adj) Colney
- Old Watton Road (adj) Colney
- Spire Norwich Hospital (adj) Colney
- Dodderman Way (opp) Bowthorpe
- Bladewater Road (opp) Bowthorpe
- Dow Close (adj) Bowthorpe
- Bishy Barnabee Way (opp) Bowthorpe
- Bendish Way (opp) Bowthorpe
- Hudson Way (opp) Bowthorpe
- The Crofts (opp) Bowthorpe
- School (adj) Bowthorpe
- Swafield Street (adj) Bowthorpe
- Wendene Shopping Centre (adj) Bowthorpe
- Swafield Street (opp) Bowthorpe
- Yaxley Way (opp) Bowthorpe
- Bus Shelter (adj) Bowthorpe
- Kerville Street (opp) Bowthorpe
- Reydon Close (adj) Bowthorpe
- Runcton Close (opp) West Earlham
- Freshfield Close (adj) West Earlham
- Malbrook Road (adj) Norwich
- Robson Road (opp) Norwich
- Rockingham Road (adj) Norwich
- Health Centre (adj) West Earlham
- Douglas Haig Road (adj) West Earlham
- Cadge Road Shops (adj) Earlham
- Gipsy Lane (opp) Earlham
- Methodist Church (adj) Norwich
- Community Hospital (adj) Norwich
- Bowthorpe Road (opp) Norwich
- Adelaide Street (adj) Norwich
- Co-op (opp) Norwich
- Rampant Horse Street (Stop BH) Norwich City Centre
- Castle Meadow (Stop CE) Norwich City Centre
- Tombland (Stop CM) Norwich
- Anglia Square (Stand B) Norwich
- Buxton Road (adj) Norwich
- Angel Road Junior School (adj) Norwich
- Elm Grove Lane (opp) Norwich
- Wild Road (opp) Norwich
- Lilburne Avenue (adj) Catton Grove
- Brightwell Road (adj) Catton Grove
- Fiddlewood Road (adj) Fiddlewood
- Bussey Road (adj) Fiddlewood
- Bussey Road (adj) Fiddlewood
- The Hall School (opp) Old Catton
- Church Street (opp) Old Catton
- Woodland Drive (opp) Old Catton
- Louis Close (adj) Old Catton
- Priors Drive (opp) Old Catton
- Lodge Lane First School (adj) Old Catton
- The Paddocks (adj) Old Catton
- Desmond Drive (opp) Old Catton
- Shopping Centre (adj) Old Catton
- The Paddocks (o/s 83) Old Catton
- Shopping Centre Old Catton
- Beeston Lane (opp) Spixworth
- Bramble Close (adj) Spixworth
- Giles Road (o/s 13) Spixworth
- Christine Road (adj) Spixworth
- Redwing Gardens (opp) Spixworth
- James Green Close (adj) Spixworth
- St Peters Way (adj) Spixworth
- Buxton Road (adj) Spixworth
- Ivy Road (opp) Spixworth
21 towards N&N University Hosp
- Ivy Road (opp) Spixworth
- Lilian Road (opp) Spixworth
- James Green Close (opp) Spixworth
- Russell Avenue (adj) Spixworth
- Redwing Gardens (adj) Spixworth
- Christine Road (opp) Spixworth
- Giles Road (opp 13) Spixworth
- Brambles Close (opp) Spixworth
- Beeston Lane (adj) Spixworth
- Shopping Centre (adj) Old Catton
- The Paddocks (o/s 72) Old Catton
- Lodge Lane First School (opp) Old Catton
- Priors Drive (adj) Old Catton
- Louis Close (opp) Old Catton
- Woodland Drive (adj) Old Catton
- Church Street (adj) Old Catton
- The Hall School (adj) Old Catton
- Bussey Road (opp) Fiddlewood
- Bussey Road (opp) Fiddlewood
- St Faiths Road (adj) Fiddlewood
- Brightwell Road (opp) Catton Grove
- Lilburne Avenue (opp) Catton Grove
- Elm Grove Lane (adj) Norwich
- Wild Road (adj) Norwich
- Angel Road Junior School (opp) Norwich
- Buxton Road (opp) Norwich
- Edward Street (adj) Norwich
- Anglia Square (Stand C) Norwich
- Upper King Street (Stop CP) Norwich
- Castle Meadow (Stop CS) Norwich City Centre
- Rampant Horse Street (Stop BG) Norwich City Centre
- Charles Square (adj) Norwich
- Adelaide Street (opp) Norwich
- St Philips Road (adj) Norwich
- Bowthorpe Road (adj) Norwich
- Community Hospital (opp) Norwich
- Methodist Church (opp) Norwich
- Gipsy Lane (adj) Earlham
- Cadge Road Shops (opp) Earlham
- Hutchinson Road (adj) West Earlham
- Health Centre (opp) West Earlham
- Rockingham Road (opp) Norwich
- Robson Road (adj) Norwich
- Malbrook Road (opp) Norwich
- Freshfield Close (opp) West Earlham
- Runcton Close (adj) West Earlham
- Reydon Close (opp) Bowthorpe
- Kerville Street (adj) Bowthorpe
- Bus Shelter (opp) Bowthorpe
- Yaxley Way (adj) Bowthorpe
- Swafield Street (adj) Bowthorpe
- Wendene Shopping Centre (adj) Bowthorpe
- Swafield Street (opp) Bowthorpe
- Astley Road (adj) Bowthorpe
- Hudson Way (adj) Bowthorpe
- The Crofts (adj) Bowthorpe
- Bendish Way (adj) Bowthorpe
- Bishy Barnebee Way (adj) Bowthorpe
- Dow Close (opp) Bowthorpe
- Bladewater Road (adj) Bowthorpe
- Dodderman Way (adj) Bowthorpe
- Spire Norwich Hospital (opp) Colney
- church (opp) Colney
- Old Watton Road (opp) Colney
- John Innes Institute (opp) Norwich Research Park
- Forecourt (Stand A) Norfolk & Norwich University Hospital
Service history & registered changes
- ❌ Withdrawn effective 30 Aug 2026 Norfolk & Norwich Hospital → Old Caton, Morrisons
- 🆕 Registered effective 31 May 2026 Operating between Canvey Island, Essex and Southend Travel Centre, Southend on Sea, Essex given service number 21 / 21S effective from 31 May 2026. To amend Route, Stopping Places and Timetable.
- 🆕 Registered effective 22 Feb 2026 Operating between Landwick Cottages, New Road, Great Wakering, Essex and Thorpe Hall Avenue, Southend on Sea given service number 21 / 21S effective from 22 February 2026. To amend Route, Start & Finish Point, Stopping Places and Timetable.
From official Traffic Commissioner registrations. All service changes →
Towns & areas on this route
NorwichNorwich City CentreBowthorpeOld CattonSpixworthWest EarlhamEarlhamColneyFiddlewoodCatton GroveNorfolk & Norwich University HospitalNorwich Research Park
Frequently asked questions
What time is the first 21 bus?
The first 21 departure on weekdays leaves at 05:25 (check the full timetable below for your stop, as times vary along the route — weekend times can differ).
What time is the last 21 bus?
The last 21 on weekdays leaves its first stop at 23:15. Always check the timetable for your specific stop — later stops are reached after this time.
How much does the 21 bus cost?
Most single fares in England are capped at £3 until 31 December 2026 (then £2 from 1 January 2027). First Norfolk & Suffolk day and weekly tickets can work out cheaper if you travel more than twice a day.
Who runs the 21 bus?
The 21 is operated by First Norfolk & Suffolk.
Timetable data from the operator via the DfT Bus Open Data Service. Check before you travel — services can change at short notice.